788bet FAQ – Your All Questions Answers in One Place

No. Each person may only register one account. Attempting to create multiple accounts risks suspension of all accounts and forfeiture of balances. Two separate members of the same household may each create their own account using different mobile numbers and payment details.

KYC (Know Your Customer) is an identity verification process. Before making your first withdrawal, you will need to submit a copy of your NID or passport. This is done to protect your account and prevent fraud. Once KYC is complete, withdrawals and all other features are fully unlocked.

To change your email or mobile number, please contact support — changes will be made after identity verification. Your name or date of birth generally cannot be changed after KYC verification. You can update your password at any time from your account settings.

Log in and go to the "Deposit" section → select bKash → enter the amount → send money to the designated 788bet bKash number → submit your Transaction ID (TrxID). Your balance is usually updated within 30 seconds. The same process applies for Nagad and Rocket.

First, wait 5 minutes. If the balance still hasn't appeared, contact support via Live Chat and provide your Transaction ID (TrxID), amount, and time. Send a screenshot if you have one. In 99% of cases, the amount is manually credited within 15 minutes.

788bet does not charge any deposit fees. However, bikash, Nagad, or Rocket may apply their own transaction charges — for example, bikash typically charges 1.85%. Standard bank charges apply to bank transfers.

The minimum withdrawal at 788bet is BDT 300. This limit applies to all mobile banking methods — bikash, Nagad, and Rocket. For bank transfers, the minimum is BDT 1,000. The maximum daily withdrawal limit varies depending on your account level.

To withdraw bonus funds, you must meet the wagering requirements. For example, the 100% welcome bonus typically requires a 5x wager — meaning if you receive a BDT 1,000 bonus, you must place BDT 5,000 in bets before withdrawing. Terms vary by bonus — Promotions Page Details are available.

A pending status means your request is under review. It typically processes within 15–30 minutes. Unverified KYC may result in longer processing times. If your request remains pending for more than 2 hours, contact support and provide your withdrawal ID.

Earn a BDT 200 bonus for every friend you refer. The bonus is credited to your account once your referred friend registers and makes their first deposit — make sure they enter your referral code at sign-up. There's no cap on referral bonuses: the more friends you refer, the more you earn.

788bet offers a weekly 10% cashback. Every Monday, 10% of your net losses from the previous week is credited back to your account. The cashback bonus is added directly to your balance and can be withdrawn after meeting the wagering requirement. This offer applies to all registered members.

Typically, only one bonus can be active at a time. However, some promotions can be used together. Free spins can be used alongside a welcome bonus. For full terms and conditions, Promotions Page provided.

Yes, 788bet's Live Casino features real human dealers. You can watch them live via HD video streaming. There is a wide selection of live table games including Baccarat, Roulette, Blackjack, and Dragon Tiger. Many dealers also speak Bengali.

The minimum bet for Sports Betting is generally BDT 50. Maximum limits vary by event and market — popular matches can accept bets up to hundreds of thousands of BDT. Casino games start from a minimum bet of BDT 10.

Yes, if a match is cancelled or voided, your stake is generally refunded in full. However, in a parlay or multi-match bet, if one match is cancelled, it is removed and the remaining matches determine the outcome.

You can reach 788bet support through: Live Chat (on the website and app), Email ([email protected]), and Telegram. Live Chat is available 24 hours a day and typically responds within 1–3 minutes.

Absolutely. 788bet takes responsible gaming very seriously. Features including deposit limits, session time limits, cooling-off periods, and self-exclusion are all available. If you feel you have a problem, contact support immediately. Responsible Gaming Page See.